Testimonials

I have had the most incredible journey with Michael Roberts! Words can not express the sincerity and gratitude he shown me through my trials and triumphs! A very pleasant individual who doesn’t mind going over and beyond to help! I appreciate the correspondence he kept with me until the end. He didn’t give up on helping me in my time of need although I was starting too. I truly believe he was heaven sent! Thank you Mr. Roberts for your contribution and willingness! God Bless!

5/5

Shari C.

My name is Shane and I highly recommend a consultation from Michael Roberts! My significant other and I were facing a major disruption in our lives due to Covid and also automobile accidents. I knew there was help but I didn’t know who to ask for help. It took some research but I was able to find Mr. Micheal Robert’s, a professional with the Alliance was able to educate us regarding a Covid forbearance program that allows us to reestablish ourselves financially. It’s amazing, with this grace period, we have the time and cushion we need to generate our planned saving portfolio! Thank you to Micheal and the Alliance for providing clarity and navigation for options available to you and your family! Don’t hesitate on reaching out and connecting with them, they are quick to respond, professionally knowledgable able current programs and aid and are passionate people that go way beyond anything we could have expected by seeing the information on how to connect with the Alliance! I urge you not to hesitate to contact them if you are in need of assistance! Don’t take no for an answer until you find someone that can help! We will be keeping our beautiful home all thanks to the Housing & Education Alliance!

5/5

Shane

I’ve always been in a position to help others, which makes it very hard to ask for help. However, Michael Roberts, made the process seamless and treated my family with respect. He was extremely personable and made me feel as if we already knew each other although we only spoke through email. Michael, please continue doing the great work that you are doing within your organization. I know there are others out there that needs you kind and gentle attention and your superior white glove customer service. Thank you Again!

5/5

Mareka

The service and communication was great. My experience with Michael Roberts he was was helpful and made sure I got the assistance I needed in a timely matter . He went above and beyond for me and my family in a time of need. Thank you for your excellent communication and hard work. You are a blessing

5/5

Naterial

Although I have always had a career in the accounting industry and have been proud to be the bread winner in my family over the years, I have recently been at a low point and ended up going to Pasco County for rental assistance. Michael Roberts was my contact there and made the process as seamless as it could possibly be while also being very thorough and meticulous making sure I wasn’t trying to just get free money. At the end of the day I was approved and if it wasn’t for Michael Roberts my children and I would probably be living in my vehicle on the streets. I can not enough how grateful I am for the assistance I was provided by simply being up front and honest and I will forever be grateful specifically for Michael Roberts and his encouragement throughout it all.

5/5

Christy

What an incredible organization.

Some time after COVID, the financial restraints started to hit my family and I. We did not feel the financial hit immediately, however, with homeschooling for two years as well as unexpectedly having a second child, having a lack of support took it’s toll on my family. Especially financially.

My family and I spent a good chunk of time this year feeling hopeless in regards to finding a way out of our situation – however, upon reaching out to Pasco County’s various assistances, I came across the Michael Roberts as my contact.

He seriously showed not only his care and attention, but dedication in ensuring we reached the best results. His transparency mixed with his willingness to truly be of assistance seriously showed me a light I needed. Right before the holidays, he helped us find out footing again & helped us in rebuilding a better foundation for ourselves financially. Words wont ever fully express the gratitude I have for Michael as well as the whole organization! I am truly humbled by their dedication to serve others in ways that are truly life changing – they are the positive change this world needs. 🌺

Thank you again Michael for giving my family and I your time and attention. We truly appreciate you! 🌸

5/5

Glendaly

Words can not express the gratitude I have for Mike. Mike guided me throughout the process of obtaining rental assistance. Losing a job is very scary, being a single mom to 3 is even more scary when no income is coming in. Mike was patient with me and understanding of my needs. He worked diligently to get me the help I needed and I can’t say “Thank You” enough. May God bless you this season and always, Mike. Thank you for all you do in assisting others during financial hardships. You go above and beyond and it’s appreciated.

5/5

Giovanna

I cannot express how much this department has helped me and my family. No words, actions, etc. is enough. Especially when we needed it most. Michael Roberts with the HEART 2.0 Program – thank you so, so, so much. You have blessed me and my family with your support. I am forever grateful for all of you and what you do for families, individuals like me. Wishing much blessings, love, light. You are all amazing. Keep doing the good work you do. I know you don’t always get the recognition you all deserve or the pay. But I hope this review helps in both those areas. Thank you so much again!! ❤️

5/5

Elaine

Michael Roberts was amazing in assisting me with everything I needed. He responded quickly and everything was done in orderly fashion. A++ customer service and helping members of our community!!

5/5

Katie

Such a great service, it helped my family tremendously during a hard time. Michael Roberts was great with communication and promptness, we are so grateful!

5/5

Karina